Terms of Service
Last updated: October 27, 2025
Agreement Between User and Bigtechexperts.com
Welcome to Bigtechexperts.com. These Terms of Service ("Terms") constitute a legally binding agreement between you and Bigtechexperts.com ("Bigtechexperts.com", "Company", "we", "us", or "our") governing your use of our website and services (the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
IMPORTANT: These Terms contain provisions that limit our liability and require individual arbitration of disputes. Please read them carefully.
1. Service Description and Key Disclaimers
1.1 Our Services
Bigtechexperts.com provides interview preparation content, including algorithmic and system design questions for technical interviews at seven major technology companies. Our Services include both free and premium content accessible through paid subscriptions.
1.2 Service Expectations and Results Disclaimer
Bigtechexperts.com provides curated interview preparation materials designed to help candidates prepare for technical interviews at major technology companies. Our content is based on industry research, publicly available information, and general interview patterns.
Please understand that interview success depends on many individual factors, and results may vary significantly between users. While we strive to provide valuable preparation materials, we cannot guarantee specific outcomes. Our Services are provided for educational and preparation purposes. We do not guarantee that specific questions will appear in your interviews, that our materials will match exact interview formats, or that use of our Services will result in interview success or job offers.
By using our Services, you acknowledge that interview practices at technology companies vary by team, role, interviewer, and timing, that our content represents general preparation guidance rather than exact interview predictions, that individual results depend on your preparation level, technical skills, communication abilities, and interview-specific factors, that we do not have insider access to actual interview questions or company-specific interview processes, that success in technical interviews involves multiple variables beyond any single preparation resource, that interview practices at technology companies change constantly and vary significantly by team, role, interviewer, and timing, that our content is based on research, industry knowledge, publicly available information, and general patterns and not insider access to actual interview questions, and that you use our services entirely at your own risk regarding the relevance, accuracy, and usefulness of our preparation materials. By using our Services, you also acknowledge that you cannot and will not hold Bigtechexperts.com liable if our questions do not appear in your interviews, if our content does not meet your expectations, or if you do not achieve desired interview outcomes, that your interview performance depends on numerous factors completely beyond our preparation materials including your technical skills, experience, communication abilities, and factors specific to each interview situation, that Bigtechexperts.com is under no obligation to update, modify, or refresh content after your purchase and cannot be held liable for content that remains unchanged for any period of time following your subscription or purchase, that content update frequency is entirely at Bigtechexperts.com's discretion and no specific timeline or schedule for updates should be expected, and that all purchases are final and non-refundable regardless of interview outcomes, content satisfaction, or content update frequency.
1.3 No Company Affiliation
BIGTECHEXPERTS.COM IS AN INDEPENDENT WEBSITE. BIGTECHEXPERTS.COM DOES NOT REPRESENT AND IS NOT AFFILIATED WITH ANY COMPANY, ORGANIZATION OR ASSOCIATION IN ANY WAY WHATSOEVER. We are not affiliated with, endorsed by, sponsored by, or associated with Google, Amazon, Apple, Meta, Netflix, Stripe, Tesla, or any other technology company mentioned on our platform. We do not represent these companies in any capacity, have no special relationship with them, and they have not reviewed, approved, or endorsed our content. We have no insider access to their interview processes, questions, or practices. Any reference to these companies is purely for informational and educational purposes only. The use of company names and logos is solely for identification purposes and does not imply any business relationship or affiliation.
2. Account Registration and Management
2.1 Account Creation
To access premium features, you must create an account and provide accurate, complete information. You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you create an account on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
By creating an account, you grant Bigtechexperts.com permission to send email communications to the email address associated with your account. If you receive promotional emails from Bigtechexperts.com, you can unsubscribe by clicking the unsubscribe link at the bottom of every email.
Age Restriction: Bigtechexperts.com does not knowingly collect, either online or offline, personal information from persons under the age of thirteen (13). If you are under 18, you may use our Services only with the involvement and consent of a parent or guardian.
2.2 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access or security breach. We are not liable for any losses due to unauthorized use of your account.
2.3 Account Termination
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may delete your account at any time by following the instructions on our platform.
3. Use of Services and Restrictions
3.1 License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use.
3.2 Prohibited Uses
You may not:
- Share your account credentials with others or allow others to use your account
- Copy, reproduce, distribute, or create derivative works from our content
- Use automated tools to scrape, crawl, or extract data from our Services
- Attempt to reverse engineer, decompile, or discover the source code of our platform
- Use our Services for any illegal, harmful, or fraudulent purpose
- Resell, redistribute, or commercially exploit our content
- Record, upload, or stream videos of yourself using any part of the premium content
- Print, download, or save premium content for offline use or distribution
- Share premium content with non-subscribers through any means
- Use our content to create competing interview preparation materials or services
- Violate any applicable laws or regulations in your use of our Services
3.3 Content Ownership and Restrictions
All content on our platform, including but not limited to questions, explanations, solutions, articles, and related materials, is the exclusive property of Bigtechexperts.com or our licensors and is protected by applicable copyright laws and international intellectual property laws. You do not acquire any ownership rights in our content.
You agree that:
- All content is provided solely for your personal, non-commercial use
- You will not delete or alter any proprietary rights or attribution notices in any content
- Premium content is not for resale, redistribution, or sharing
- You will use protected content solely for your personal interview preparation
- You will make no other use of the content without our express written permission
- You will not attempt to circumvent any technological measures we use to protect our content
You agree that all content is our sole and exclusive property, which includes all software, questions, solutions, explanations, or any material associated with our platform. All content is copyrighted under applicable copyright laws and/or similar laws of other jurisdictions, protecting it from unauthorized use. We do not grant you any licenses, express or implied, to the intellectual property of Bigtechexperts.com or our licensors except as expressly authorized by these Terms. We reserve all rights not expressly granted to you.
4. Subscription and Payment Terms
4.1 Subscription Plans
We offer subscription-based access to premium content with monthly and annual billing options. ALL SUBSCRIPTION FEES ARE CHARGED IN ADVANCE AND ARE FINAL AND NON-REFUNDABLE, regardless of usage, satisfaction with content, interview outcomes, or any other circumstances. No refunds will be provided under any circumstances except as may be required by applicable law.
4.2 Payment Processing
All subscription payments are processed through Stripe Inc., a third-party payment processor. When you make a payment, you are entering into a separate agreement with Stripe and must comply with their terms of service and privacy policies, available at https://stripe.com/legal/consumer. Bigtechexperts.com does not control Stripe's services and is not responsible for their performance or policies. You must provide accurate payment information, and you consent to Bigtechexperts.com sharing your payment and account details with Stripe as necessary to complete transactions and maintain your subscription.
4.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through the Stripe customer portal (accessible from the pricing page or from your account menu).
4.4 Price Changes
We may modify subscription prices with 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.
4.5 Payment Security Disclaimer
We utilize third-party services (Stripe) for payment processing and do not store or have access to your complete banking or credit card information. You use our payment services at your own risk and accept all liability associated with providing payment information. Although we implement security measures, you have the sole responsibility for ensuring that you take necessary precautions to protect your private financial information. We are not liable for any unauthorized access to your payment information that may occur through third-party services or other means beyond our direct control.
5. Disclaimers and Limitation of Liability
5.1 Service Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. The information, questions, solutions, and services included in or available through our platform may include inaccuracies or errors. Changes are periodically added to the information herein. Bigtechexperts.com and/or its suppliers may make improvements and/or changes to the platform at any time.
WE EXPRESSLY DISCLAIM ANY GUARANTEES THAT OUR SERVICES WILL SATISFY YOUR EXPECTATIONS, OPERATE WITHOUT INTERRUPTION, MAINTAIN CONSISTENT AVAILABILITY, PROVIDE COMPLETE SECURITY, OR REMAIN FREE FROM TECHNICAL ERRORS, HARMFUL SOFTWARE, OR OTHER DEFECTS. ALL CONTENT AND MATERIALS ACCESSED THROUGH OUR PLATFORM ARE OBTAINED ENTIRELY AT YOUR OWN RISK AND DISCRETION, AND YOU BEAR FULL RESPONSIBILITY FOR ANY TECHNICAL ISSUES, SYSTEM DAMAGE, OR DATA LOSS THAT MAY RESULT FROM YOUR INTERACTION WITH OUR SERVICES.
We disclaim all warranties, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that our Services will be uninterrupted, error-free, secure, or meet your requirements
- Warranties regarding the accuracy, completeness, usefulness, reliability, timeliness, or suitability of our content
- Warranties that our content will help you succeed in interviews or obtain employment
- Warranties that our questions will appear in your actual interviews or accurately represent the questions you may encounter in real interviews
- Warranties about the suitability, reliability, availability, timeliness, and accuracy of our interview preparation materials for any purpose
- Warranties regarding any third-party content, links, or services accessible through our platform
SHOULD YOU BECOME UNSATISFIED WITH ANY ASPECT OF OUR PLATFORM OR DISAGREE WITH ANY PROVISIONS IN THESE TERMS, YOUR ONLY AVAILABLE RECOURSE IS TO CEASE ALL USE OF OUR SERVICES.
5.2 Educational Purpose Only
Our content is provided for educational and informational purposes only. WE DO NOT GUARANTEE, WARRANT, OR PROMISE ANY SPECIFIC OUTCOMES, RESULTS, OR BENEFITS from using our Services, including but not limited to interview success, job offers, career advancement, salary increases, or any form of employment-related achievement. Your success depends entirely on your own efforts, skills, preparation, and numerous factors beyond our control.
By using our Services, you expressly agree that you cannot and will not hold Bigtechexperts.com liable if our questions do not appear in your actual interviews at Google, Amazon, Apple, Meta, Netflix, Stripe, Tesla, or any other technology companies for which we provide interview preparation content, or if our questions do not appear in interviews at any other companies or organizations where you may interview. You further agree that Bigtechexperts.com shall not be liable for any dissatisfaction with our paid premium content or free content offerings, regardless of your expectations, the time you spent using our materials, or any outcomes from your interview preparation or interview performance.
5.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIGTECHEXPERTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to:
- Lost profits, revenue, or business opportunities
- Failure to obtain employment or interview success
- Costs of substitute goods or services
- Loss of data or information
- Any other damages related to your use of our Services
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.
5.4 Release and Waiver
You expressly agree to release and permanently absolve Bigtechexperts.com (including our management, staff, representatives, successors, and assignees) from all current, prior, and future claims, disputes, legal actions, demands, controversies, liabilities, obligations, and causes of action of any nature whatsoever that have emerged or may emerge from your use of our Services, including without limitation any matters involving third-party service providers, payment processing systems, or any results stemming from your interview preparation activities or actual interview performance.
IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."
6. External Content and Third-Party Services
Our platform may include connections to external websites, outside services, or independent content providers ("External Materials"). These External Materials operate independently of Bigtechexperts.com, and we exercise no authority or oversight over them. Any External Materials are made available purely for user convenience, and we do not conduct evaluations, provide approvals, supervise operations, support, validate, or offer any assurances regarding such External Materials.
You understand and accept that Bigtechexperts.com bears no responsibility for the reliability or precision of External Materials; assumes no liability for any damages, harm, or losses you may experience from accessing or utilizing External Materials; and makes no commitments to restrict or eliminate access to External Materials through our platform. Your engagement with any External Materials is conducted entirely at your own risk and requires your independent judgment and caution.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in our Privacy Policy.
8. Intellectual Property Protection
8.1 Copyright Policy
We respect intellectual property rights and expect users to do the same. Bigtechexperts.com strictly follows DMCA guidelines for unauthorized use of copyrighted material. If you believe our content infringes your copyright, please contact us with detailed information about the alleged infringement.
To file a notice of copyright infringement with Bigtechexperts.com, you will need to provide a written communication that follows the guidelines set in Section 512(c)(3) of the Digital Millennium Copyright Act (the "DMCA").
8.2 User Submissions
If you provide feedback, suggestions, or other communications to us, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such communications for any purpose without compensation or attribution.
9. Dispute Resolution and Arbitration
9.1 Binding Arbitration
Any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration rather than in court. This includes disputes that arose before you accepted these Terms.
9.2 Arbitration Procedures
Arbitration will be conducted by a mutually agreed arbitration service under its commercial arbitration rules. The arbitration will take place via online proceedings or at a mutually agreed location, and the arbitrator's decision will be final and binding.
9.3 Class Action Waiver
YOU AGREE THAT DISPUTES MUST BE BROUGHT INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION OR COLLECTIVE PROCEEDING. You waive any right to participate in a class action lawsuit or class-wide arbitration.
9.4 Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms.
9.5 Time Limitation for Claims
YOU AGREE THAT ANY LEGAL CLAIM AGAINST BIGTECHEXPERTS MUST BE FILED WITHIN SIX (6) MONTHS AFTER THE EVENT THAT GAVE RISE TO YOUR CLAIM. OTHERWISE, YOUR CLAIM WILL BE PERMANENTLY BARRED. This includes but is not limited to claims related to interview outcomes, content accuracy, subscription charges, or any other matter related to our Services.
10. Termination
We may terminate or suspend your access to our Services immediately, without notice, for any reason, including breach of these Terms. Upon termination, your right to use our Services ceases immediately, and any outstanding subscription fees remain non-refundable.
11. General Provisions
11.1 Governing Law
These Terms are governed by applicable law in the jurisdiction where the dispute arises, without regard to conflict of law principles.
11.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
11.3 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bigtechexperts.com regarding our Services.
11.4 Modifications
We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our Services after modifications constitutes acceptance of the new Terms.
11.5 Force Majeure
We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, war, terrorism, pandemics, government actions, or technical failures.
11.6 No Agency Relationship
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bigtechexperts.com as a result of these Terms or use of our Services. Bigtechexperts.com's performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Bigtechexperts.com's right to comply with governmental, court and law enforcement requests or requirements relating to your use of our Services or information provided to or gathered by Bigtechexperts.com with respect to such use.
11.7 Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.
12. Electronic Communications
Visiting our website or sending emails to Bigtechexperts.com constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on our website, satisfy any legal requirement that such communications be in writing.
13. International Users
Our Services are operated and administered by Bigtechexperts.com. Regardless of your location, you are responsible for compliance with all applicable local laws. You agree that you will not use our content in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
14. Contact Information
If you have questions about these Terms, please contact us at:
Bigtechexperts.com
Email: support@bigtechexperts.com
Website: https://bigtechexperts.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.